Admissions Advisor

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Act as an admissions specialist, providing guidance to students on suitable CIEE programs that align with their academic interests, objectives, and eligibility.

• Offer practical support to students as they initiate, complete, and submit their applications for CIEE.

• Deliver personalized assistance.

• Handle a significant volume of communications (emails and calls), responding to inquiries within one business day.

• Schedule timely follow-ups with prospective students to offer support, assess their commitment levels, and implement strategies to inform them about CIEE programs throughout the inquiry and application phases.

• Coordinate and lead information sessions, webinars, tabling events, and classroom presentations to enhance awareness of CIEE programs.

• Assist in the recruitment, training, and management of CIEE Student Ambassadors on campus.

• Collaborate with the Manager of Institutional Relations to guide outreach strategies and initiatives aimed at generating and converting applications for CIEE Study Abroad programs.

• Work alongside Institutional Relations Managers to ensure alignment with the objectives of partner institutions and provide valuable insights from the field.

• Meet both personal and team qualitative and quantitative goals (such as completed applications and their conversion) established by leadership.

• Record call details and enter data into the organizational CRM (Salesforce) to facilitate effective communication and progress tracking.

• Engage in regular training sessions to remain updated on CIEE program offerings, policies, and tools.

⛳️ Requirements

• Bachelor’s degree or an equivalent international qualification.

• Background in student advising, customer service, higher education, or a sales-focused role.

• Strong preference for study abroad experience.

• High energy, positively engaged, proactive, team-oriented, and a problem-solver.

• Excellent interpersonal and communication skills; comfortable presenting to groups and working individually.

• Exceptional attention to detail, outstanding problem-solving abilities, professional written and verbal communication, a service-oriented approach, high organizational aptitude, excellent time management, and the capability to multitask.

• Ability to work independently and remotely while being part of a team.

• Show initiative while being receptive to feedback and able to take direction when necessary.

• Proficient in daily computer use, including Microsoft Office Suite, and willing to leverage technology to enhance performance.

• Adaptable and flexible in a fast-paced environment.

• Capable of embodying CIEE’s Core Values (Excellence, Integrity, Respect, Inclusion, and Problem Solving) and culture.

• Valid US driver’s license.

🏝️ Benefits

• Paid time off.

• Parental leave.

• Gym Reimbursement Program.

• Employee Assistance Program.

• Short-term & Long-term Disability.

• 6 floating Fridays (subject to eligibility rules).

• Discounts for CIEE Study Abroad and TEFL Programs.

• 403(b) Retirement Plan with employer contribution.

• Insurance Coverage (life, travel, medical, dental, and vision).

• Flexible Spending Accounts/Health Savings Account (medical and dependent).

• Voluntary Benefits (identity theft protection, pet insurance, accident, and critical illness).