Admissions Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Reach out to prospective students through phone, text, and email communications.

• Assist students throughout the enrollment journey, from their first inquiry until completion of enrollment.

• Provide clear explanations of program specifics, scheduling, and prerequisites.

• Maintain regular follow-up with all assigned leads.

• Record all activities and updates in Salesforce.

• Ensure that all enrollment paperwork is accurately completed and submitted on time.

• Support students during the enrollment process to facilitate a seamless experience.

• Effectively handle incoming calls from prospective students.

• Engage in daily communication with all assigned leads.

• Perform same-day follow-up on all new leads.

• Sustain consistent outreach through phone, text, and email.

• Keep Salesforce up-to-date with all interactions.

• Maintain a steady pipeline of active leads.

• Guarantee that no lead is left without follow-up.

• Advance leads through the enrollment funnel (Contact ? Appointment ? Enrollment).

• Ensure accurate and comprehensive data is maintained in Salesforce.

⛳️ Requirements

• Experience in enrollment, admissions, or inside sales roles.

• Background in a remote or call center setting.

• Preferred experience in customer service, sales, or a call center environment.

• Excellent communication skills with the ability to quickly establish rapport.

• Capability to operate effectively in a remote environment while managing time efficiently.

• Proficient in Salesforce, Outlook, and various communication platforms.

• Strong organizational skills and meticulous attention to detail.

🏝️ Benefits

• Compensation package includes base salary and commission based on student enrollments.

• Recruited students become eligible for commission upon meeting payment criteria.

• Compensation for referred students is at a separate flat rate.

• Monthly commission is determined based on Salesforce data and enrollment eligibility.

• All enrollments must comply with documentation requirements to qualify for commission.

• Only active and valid enrollments will be counted towards commission.

• Incomplete or inaccurate records may lead to loss of commission eligibility.

• Neglecting to follow up with leads will have a direct effect on performance evaluations.

• Consistent underperformance in activity or conversion rates may lead to corrective measures.