Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee and respond to emails and online service requests, ensuring all inquiries are addressed promptly.

• Organize, assign, and coordinate maintenance tasks with tradespeople and external contractors.

• Generate, update, and monitor work orders using ServiceM8, ensuring that all job details, notes, and progress are accurately documented.

• Prepare and distribute quotes, invoices, and purchase orders, and follow up on any outstanding payments as necessary.

• Handle payment processing, account reconciliation, and assist with daily bookkeeping activities utilizing MYOB.

• Keep precise and well-organized records of client information, job histories, and property specifics.

• Communicate effectively with property managers, landlords, tenants, and suppliers to ensure clear dialogue and timely completion of tasks.

• Provide general administrative assistance, including data entry, document preparation, reporting, and other miscellaneous office responsibilities.

⛳️ Requirements

• Demonstrated experience in an administrative or office support position, ideally within property maintenance, construction, or trades services.

• Practical experience with ServiceM8 for job scheduling, monitoring, and workflow management.

• Strong proficiency in MYOB, including invoicing, accounts payable/receivable, and basic reconciliations.

• Exceptional written communication abilities and a professional demeanor when interacting with clients, tenants, and contractors.

• Excellent organizational and time management skills, capable of managing multiple tasks and deadlines effectively.

• Keen attention to detail and accuracy in data entry, job tracking, and financial documentation.

• Ability to work autonomously while also being an effective contributor within a team setting.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using cloud-based systems.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career advancement and professional development.