Administration & Operations Specialist, Native French, Fluent English

This is a fully remote position, open to applicants in France, +2 more countries.

📋 Description

• Prepare, process, and ensure accuracy of sales invoices.

• Assist with administrative tasks related to accounting.

• Follow up on outstanding accounts receivable.

• Communicate with clients regarding invoices, payments, and contractual matters.

• Verify customer orders and ensure all details are recorded and processed in internal systems.

• Provide updates to customers on their files, orders, and administrative processes.

• Enter, update, and oversee sales contracts within the database.

• Maintain high standards of data quality.

• Manage reception duties, phone handling, and office management responsibilities.

• Support daily operational activities.

• Contribute to internal operational projects.

• Facilitate communication between internal teams and customers.

• Enhance service efficiency and customer satisfaction.

• Keep documentation and administrative records organized.

• Meet deadlines and ensure timely follow-ups.

⛳️ Requirements

• Proficient in French and English communication skills (minimum C1 level for both spoken and written).

• Strong communication abilities via phone, email, and internal collaboration.

• Excellent administrative and organizational skills.

• Capable of managing files accurately, independently, and in a well-structured manner.

• Detail-oriented with an analytical mindset.

• Ability to interpret data, recognize patterns, and suggest practical process enhancements.

• Strong proficiency in Microsoft Office.

• Comfortable learning and adapting to new systems and tools.

• Customer service-oriented mindset.

• Ability to follow up promptly and resolve issues efficiently.

• Eagerness to learn, adaptability, and a proactive attitude.

• Personal computer with a minimum of 8GB RAM.

• Stable internet connection with at least 50 Mbps download and 40 Mbps upload speed.

• Previous experience with or interest in AI tools is advantageous.

• Basic knowledge of Excel or Google Sheets is a plus.

• Knowledge of French is considered an asset.

🏝️ Benefits

• Fixed schedule: Monday–Friday, 9 AM - 6 PM (GMT+2).

• Opportunity to work fully remotely.

• Inclusive international working environment.

• Compensation offered in USD.

• Referral rewards for bringing in friends.

• Balanced workload with personal time, alongside an internal health policy.

• Responsive leadership that values your development and fosters long-term cooperation.

• Supportive environment for self-development.

• A culture grounded in trust, with no time-tracking requirements.

• Personal computer and reliable internet connection are necessary; equipment provision is not mentioned.

• Benefits and conditions may vary based on engagement terms; independent contractors may not have access to all benefits.