Adjuster, Casualty Bodily Injury

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct comprehensive investigations into bodily injury claims to assess coverage, liability, and damages.

• Collect relevant information, which includes statements from involved parties, medical records, police reports, and other essential documents.

• Evaluate the severity of bodily injuries and related medical treatments to determine suitable compensation.

• Review policy coverage and apply applicable laws and regulations to the claims process.

• Maintain clear and professional communication with policyholders, claimants, attorneys, medical providers, and other stakeholders.

• Provide timely updates on claim statuses and respond to inquiries promptly.

• Negotiate with claimants and attorneys to achieve fair and reasonable settlements within the established authority limits.

• Review settlement agreements and release forms thoroughly.

• Deliver excellent customer service to policyholders and claimants by demonstrating empathy, professionalism, and responsiveness.

• Ensure adherence to all relevant insurance laws, regulations, and company policies.

• Stay updated on changes in laws and regulations that impact bodily injury claims.

• Respond promptly and appropriately to all settlement demands.

⛳️ Requirements

• Associate or bachelor’s degree is preferred, along with a minimum of 3 years of related work experience, particularly with BI claims.

• An active Adjuster’s license is required.

• Bilingual proficiency in English and Spanish is preferred.

• Knowledge of insurance principles, policies, and procedures is essential.

• Strong analytical, negotiation, and communication skills are necessary.

• Ability to work independently while efficiently managing a caseload is required.

• Proficiency in Word, Excel, Windows-based applications, and internet navigation.

• Familiarity with Guidewire is preferred.

• Must be knowledgeable about forms, procedures, regulations, coverages, and claims processes.

• Ability to exercise sound judgment and express opinions assertively is essential.

• Must possess strong written and verbal communication skills, ensuring clarity and conciseness.

• Capability to perform effectively in a high-pressure environment while managing multiple tasks and demands simultaneously.

• Strong analytical skills to identify, collect, and organize information are necessary.

• Must be able to work independently in a collaborative team environment.

🏝️ Benefits

• 401(k) Retirement Savings Plan with employer matching contributions.

• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance coverage.

• Paid Time Off, Holidays, and various Leave programs.

• Flexible spending accounts for additional financial management.

• Basic Life Insurance and Voluntary Life/Accidental Death & Dismemberment options.

• Short Term and Long-Term Disability insurance provided.