Accounts Receivable & Collections Specialist

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Reach out to customers through phone, email, and written correspondence to gather overdue payments.

• Consistently follow up on overdue accounts to decrease aging balances and resolve payment issues.

• Investigate and address payment discrepancies, ensuring accounts remain accurate and current.

• Process customer payments and uphold precise financial records.

• Manage credit card transactions, issue credits, and make necessary account adjustments.

• Negotiate payment plans when suitable to aid in collections efforts.

• Handle incoming calls, provide answers to inquiries, and direct questions as needed.

• Conduct data entry and maintain comprehensive account documentation.

• Work collaboratively with internal teams such as Sales, Billing, and Customer Service to address account-related issues.

• Assist in the ongoing enhancement of collections processes and workflows.

⛳️ Requirements

• 2 to 3 years of experience in Accounts Receivable, collections, or a related field.

• Proficient in billing and invoicing using QuickBooks.

• Strong knowledge of accounts receivable processes, billing, and collections best practices.

• Demonstrated ability to track outstanding payments, investigate problems, and resolve discrepancies effectively.

• Advanced skills in Microsoft Office Suite, Google Workspace, and financial systems.

• Exceptional verbal and written communication abilities, with a professional, persistent, and client-oriented approach.

• Strong organizational skills with outstanding attention to detail and accuracy.

• Capability to juggle multiple priorities and meet deadlines in a fast-paced environment.

• High degree of integrity and professionalism while managing sensitive financial information.

• Self-driven, results-oriented, and able to work independently with minimal oversight.

• Experience managing high-volume collections or aging portfolios.

• Experience collaborating with cross-functional teams in a dynamic environment.

• Familiarity with US-based clients, along with a solid understanding of US business practices and communication standards.

• Comfortable operating in a fully remote setting.

• Availability to work during US Pacific Time (PST) hours.

• High school diploma or equivalent required.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health benefits package including medical, dental, and vision coverage.

• Opportunities for professional development and career advancement.

• Flexible work environment with remote working options.

• Paid time off and holidays to support work-life balance.