Account Supervisor – Digital, Pharma Agency

This is a fully remote position, open to applicants in New York.

📋 Description

• Overseeing a digital brand centered on websites and comprehensive omni-channel strategies

• Cultivating and maintaining relationships with key clients based on a deep understanding of their business objectives

• Demonstrating the ability to provide assured guidance on client inquiries while showcasing fluency in the capabilities and services of Avalere Health

• Developing expertise in the client's market, including trends, influencers, competitors, and key stakeholders

• Clearly articulating the brand’s business goals to the agency team through both verbal and written communication

• Offering constructive feedback on projects in development across strategy, creative, technical, and analytic types, as well as interpreting client and medical/regulatory/legal feedback for the agency team

• Recording all scope requests, creating project briefs, and drafting SOWs based on input from the delivery team

• Collaborating with delivery and account leadership to track revenue and profit while managing risks, including addressing scope issues directly with clients

• Identifying potential growth opportunities and partnering with account leadership to enhance revenue within assigned accounts

• Demonstrating and applying extensive knowledge regarding CIDP

• Managing daily account activities related to CIDP and ensuring that projects are completed on time and meet client expectations

• Ensuring flawless execution of tasks

• Overseeing budget tracking and communicating budget status

• Exercising sound judgment to anticipate and effectively resolve challenges

• Acting as a collaborative partner with a solution-oriented attitude

• Analyzing data-driven insights to advance brand strategy

• Applying lessons learned from past experiences to future projects

• Producing clear and concise project briefs with minimal input from leadership

• Maintaining a broader perspective on the brand as a whole

⛳️ Requirements

• A minimum of 5 years of experience managing client relationships in an agency setting, with a focus on digital strategies related to websites

• Experience in pharmaceutical marketing is essential

• Proven ability to collaborate across various functions and project teams in a fast-paced environment

• Experience managing pharmaceutical brand launches in rare disease is preferred

• Strong verbal and written communication skills are required

🏝️ Benefits

• You will receive a 401K plan with an employer matching contribution of up to 4% (immediately vested)

• Life insurance coverage

• Disability benefits

• Comprehensive medical, dental, and vision plans

• Flexible working options, including hybrid and remote arrangements

• A two-week option to work from anywhere globally each year

• 20 vacation days, plus one personal well-being day

• 9 public holidays

• Complimentary end-of-year holidays

• Early finish on Summer Fridays in June, July, and August

• Access to free counseling through our employee assistance program

• Tailored health support

• Enhanced maternity, paternity, family leave, and fertility policies

• Ongoing opportunities for professional development