Account Specialist

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Interact efficiently with customers to ensure timely processing of renewals

• Negotiate advantageous renewal conditions and pinpoint contract value opportunities

• Work together with internal teams to formulate renewal strategies

• Keep an accurate forecast of renewal risks

⛳️ Requirements

• Background in Renewal Management, Account Management, or Customer Success

• Preferred Bachelor's degree

• Over 2 years of experience in SaaS offerings

• Excellent negotiation abilities

• Capability to showcase a strategic approach in customer interactions

• Experience in a quota-carrying sales position

• Strong process management skills and financial acumen

• Capacity to manage the renewal cycle effectively

🏝️ Benefits

• Health insurance

• 401(k) with company matching

• Paid time off

• Flexibility for remote work

• Opportunities for professional development