Account Manager – Valet and Parking Services

This is a fully remote position, open to applicants in Texas.

📋 Description

• The Account Manager is responsible for overseeing a Tier 1 or Tier 2 Towne account and managing account performance related to financial outcomes, guest/patient satisfaction, and client satisfaction goals.

• Possesses a deep understanding of business metrics and performance indicators to ensure effectiveness, high performance, and compliance.

• Oversees scheduling and overtime for associates under their direct supervision, as well as tip reporting and timekeeping duties.

• Conducts regular performance evaluations and provides constructive feedback and coaching to all direct reports.

• Cultivates strong relationships with current clients to secure references and identify new business opportunities.

⛳️ Requirements

• An Associate’s degree is preferred, along with a minimum of two (2) years of relevant experience and/or training; OR a suitable combination of education and experience.

• Familiarity with general business practices, including accounting, human resources, and customer service.

• Ability to operate a manual transmission vehicle.

• Must maintain a valid driver's license and have a clean driving record.

• For insurance reasons, candidates must be at least 18 years old and capable of passing a criminal background check, motor vehicle report, and drug screening.

🏝️ Benefits

• Employees are eligible to enroll in medical, dental, and vision insurance.

• Accident insurance coverage is available.

• Critical illness insurance is offered.

• Hospital indemnity insurance is included.

• Telemedicine benefits are provided.

• Company-paid basic life and AD&D insurance is available for employees.

• Short-term and long-term disability coverage is offered.

• Employees can enroll in the company’s 401k retirement savings plan.

• Employees earn 0.0385 hours of PTO for every hour worked, up to a maximum of 80 hours.

• Employees receive 6 paid holidays and can enjoy up to 4 paid floating holidays each year.