Account Manager, SMB and Mid-Market, SaaS

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and expand current accounts by actively upselling additional licenses and introducing new products.

• Establish and nurture relationships with key decision-makers to identify new opportunities.

• Showcase Prompt’s range of products (Prompt Kiosk, Prediction Health, Onus One, PT Wired, Prompt BI) to highlight their value and return on investment.

• Conduct regular business reviews with Customer Success Managers to pinpoint whitespace, demonstrate value, and enhance partnerships.

• Work closely with Client Success and Sales teams to ensure coordinated strategies for account health and expansion.

• Precisely forecast opportunities, monitor the sales pipeline, and keep CRM records updated.

⛳️ Requirements

• 1–3 years of experience in Account Management or Sales, preferably in the SaaS or HealthTech sectors.

• Proven track record of meeting or surpassing revenue targets.

• Excellent skills in relationship-building, communication, and negotiation.

• Highly organized, resourceful, and proactive with the capability to handle multiple priorities.

• Able to work independently in a dynamic, startup environment.

• Proficient in CRM tools (preferably HubSpot), project management software, and analytics dashboards.

🏝️ Benefits

• Competitive salaries

• Remote/hybrid work environment

• Potential equity compensation for exceptional performance

• Flexible paid time off (PTO)

• Company-wide sponsored lunches

• Company-paid disability and life insurance benefits

• Company-paid family and medical leave

• Medical, dental, and vision insurance coverage

• Discounted pet insurance

• Flexible Spending Account (FSA)/Dependent Care Account (DCA) and commuter benefits

• 401k retirement plan

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower