Account Manager – Sales Representative

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Formulates and executes both tactical and strategic plans (short-term and long-term) for all designated accounts, ensuring alignment with NPAA’s commercial objectives.

• Oversee all strategic initiatives, establish goals, conduct meetings, and assign responsibilities across departments, then review and present outcomes to all relevant teams in both Lansing and Cleveland.

• Maintain monthly reporting for assigned accounts.

• Travel within the designated territory for meetings in Lansing, Cleveland, and customer support as required.

• Process sample orders and commercialize products as needed.

• Collaborate closely with the Technical Team to identify, develop, and manage all new business opportunities within the geographic territory beyond the assigned account profile.

• Collaborate with all departments to address issues related to assigned accounts.

• Maintain and lead Action Registers when necessary.

• Possess an advanced understanding of NPAA product offerings that align with customer needs.

• Cultivate robust relationships with all tiers of the customer base (Plants, Purchasing, Engineering).

• Independently market NPAA products and services.

• Develop and revise the annual sales budget and reforecasts for accounts within the assigned territory.

• Drive the development of supply agreements and contracts with target customers.

• Execute all forecasting functions for assigned accounts, including conducting monthly forecasting reviews with customers and securing customer acknowledgment for production materials.

• Manage aged inventory according to the stipulations outlined in the supply agreement.

• Oversee all pricing initiatives for assigned accounts with the aim of maximizing the value of NPAA products.

• Review and adjust customer pricing on an annual basis.

• Analyze customer profitability data to devise strategies for margin enhancement and sustainability.

• Lead and coordinate customer visits, including tours, specific audits, and new program launch meetings.

• Monitor customer Quality scorecards and spearhead action plans for improvement.

• Conduct annual (or when updated) reviews of Customer Supplier Quality manuals.

• Continuously enhance job function capabilities through internal and external training.

⛳️ Requirements

• Bachelor’s Degree with five (5) years of experience in Automotive Coatings within Technical Service, Color Lab, Outside/Inside Sales, or equivalent of 10+ years of coatings experience in Technical Service, Color Lab, or Inside/Outside Sales.

• Experience in the manufacturing industry is required.

• Previous experience in OEM sales account management within automotive coatings is preferred.

• Familiarity with SAP and BOBJ is preferred.

🏝️ Benefits

• Earned Bonus Structure – including attendance bonuses, annual merit increases, and an annual incentive bonus plan.

• Time Off & Holidays – 11 paid holidays each year, plus paid time off to promote work-life balance.

• Health & Retirement – comprehensive health and welfare plans, along with a 401(k) program featuring an exceptional company match.

• Career Growth & Recognition – tuition reimbursement, employee recognition programs, and opportunities for advancement within the organization.

• Culture & Community – as part of the NPAA family, you’ll participate in company events throughout the year to celebrate and appreciate our employees’ hard work and dedication.