Account Manager – Property & Casualty Insurance

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Provide exceptional and timely customer service as a team member by acting as a reliable business partner, subject matter expert, and liaison between clients and carriers, while creatively solving problems.

• Collaborate with account executives and producers to market and develop insurance quotes and proposals for both renewals and new business opportunities.

• Manage policy endorsements, conduct policy audits, and prepare correspondence that includes all relevant policyholder documents such as policies, cancellation notices, reinstatements, and certificates of insurance.

• Investigate and gather information to address client policy and coverage inquiries.

• Analyze and compare policies to identify and mitigate coverage gaps in order to minimize risk.

• Build and sustain trustworthy relationships with carriers, vendors, producers, and other business collaborators.

• Represent our company by attending client, community, educational, and professional networking events.

⛳️ Requirements

• A bachelor's degree in business or a related field is preferred.

• At least three years of experience in property and casualty customer service is preferred.

• A property and casualty license (PA) is required.

• Stay updated on industry legislation and compliance matters, including but not limited to Property, General Liability, Workers’ Compensation, Auto, Umbrella coverage, and others.

• Review contracts to verify that insurance language is accurate.

• Excellent verbal and written communication skills, along with strong interpersonal and organizational abilities.

• Capability to work independently in a fast-paced, relationship-oriented, team environment.

🏝️ Benefits

• Remote work options are available.

• A competitive total compensation and benefits package that includes health, dental, vision, disability, life insurance, and a 401(k) match.

• Generous paid time off policy.

• Opportunity to earn annual residual commissions on house accounts, along with the chance to solicit and develop new clients.

• Professional development opportunities, including internal training and mentoring programs.