Account Manager – Omnichannel

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with internal teams at C.A. Fortune to build organizational knowledge regarding Kroger and its omnichannel ecosystem.

• Offer insights into critical metrics and performance trends related to Kroger’s in-store and digital operations.

• Assist in the planning and execution of marketing, advertising, and promotional activities across various Kroger platforms.

• Establish operating standards for managing client operations both online and in-store within Kroger.

• Serve as a comprehensive Account Manager for C.A. Fortune's clients associated with Kroger and Kroger.com.

• Formulate and implement strategies aimed at driving ROI through performance-driven and brand-enhancing approaches.

• Advocate for client interests with Kroger, 84.51°, and Kroger Precision Marketing (KPM).

• Evaluate and report on client business outcomes linked to Kroger’s digital initiatives and retail media programs.

• Provide a holistic understanding of Kroger’s omnichannel ecosystem, including Pickup & Delivery, loyalty programs, and retail media.

• Assist with new item setup, pricing strategies, digital shelf optimization, SEO, content syndication, and digital advertising programs.

• Work collaboratively with sales, insights, and media teams to aid in joint business planning and strategies for retailer growth.

⛳️ Requirements

• Extensive knowledge of the consumer products industry, particularly in food products.

• A 4-year bachelor’s degree or equivalent industry experience.

• Proficient in essential computer applications, including Outlook, Word, Excel, PowerPoint, and SharePoint.

• Familiarity with Kroger's systems and platforms, such as Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP), Prism, Stratum, Market6, and the overall digital ecosystem of Kroger.

• Understanding of omnichannel retail strategies, including Pickup & Delivery, loyalty marketing, and retail media.

🏝️ Benefits

• Paid time off (PTO) and sick days.

• 11 company-paid holidays each year.

• 1 floating holiday.

• 2 paid volunteer days annually.

• Eligibility for bonuses.

• 3 months of fully paid parental leave, regardless of gender.

• Medical, dental, and vision insurance.

• Company-paid life insurance.

• 401k plan with company matching.

• Summer hours, offering half-day Fridays from Memorial Day through Labor Day.

• Flexibility to work from home.