Account Manager, Metro Northeast

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Accountable for expanding the Clear Touch business portfolio.

• Engaging with both end users and reseller partners to drive interest and sell solutions.

• Participating in trade shows and conducting both in-person and online demonstrations.

• Providing necessary support to reseller partners to enhance engagement with end users.

• Developing and managing customer relations campaigns.

• Taking part in and enhancing in-house brand promotions.

• Interacting with clients and following up on prospective leads.

• Acting as the primary point of contact for all customer account management issues.

• Building and nurturing strong, enduring client relationships.

• Negotiating contracts and finalizing agreements to optimize profits.

• Establishing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.

• Ensuring timely and successful delivery of solutions tailored to customer needs and objectives.

• Communicating the status of monthly and quarterly initiatives to both internal and external stakeholders.

• Generating new business with existing clients and identifying improvement areas to achieve sales targets.

• Monitoring and forecasting key account metrics (e.g., quarterly sales results and annual projections).

• Managing the budget and striving to meet or exceed the monthly quota.

• Preparing reports on account status.

• Collaborating with the sales team to identify and capitalize on growth opportunities.

• Assisting with challenging client requests or escalating issues as required.

• Attending events as necessary to promote the company's products.

⛳️ Requirements

• A BS/BA degree is preferred, ideally in Business Administration, Management, Sales, or related fields.

• A minimum of 5 years of sales experience.

• Willingness to travel up to 30% of the time.

• Proven ability to present and influence key stakeholders at all organizational levels, including executive management.

• Strong verbal and written communication skills.

• Excellent listening, negotiation, and presentation skills.

• Capability to lift or push up to 75 pounds.

• A valid state-issued driver’s license and automobile insurance.

🏝️ Benefits

• Comprehensive healthcare coverage.

• Competitive salary and performance bonuses.

• Opportunities for professional development and career growth.

• Flexible working hours and remote work options.

• Employee discounts on products and services.