Account Manager Júnior – Soluções Zoho

This is a fully remote position, open to applicants in United States.

📋 Description

• Prospecting and qualifying new clients for the Zoho portfolio.

• Actively engaging with clients post-event to generate new business opportunities.

• Serving as the main point of contact between the client and the technical/commercial team, understanding needs and proposing solutions within the Zoho ecosystem.

• Identifying upsell and cross-sell opportunities with a focus on account expansion.

• Participating in alignment meetings, demonstrations, and training sessions with clients.

• Collaborating with the implementation, pre-sales, and support teams to ensure an efficient customer journey.

• Updating the CRM with strategic information regarding the client.

⛳️ Requirements

• Previous experience as an Account Manager or in Inside Sales.

• Clear, consultative, and empathetic communication skills.

• Strong organizational skills, process-oriented mindset, and analytical vision.

• Experience with B2B clients (preferably in technology or SaaS).

• Familiarity with CRM systems to log activities and manage the sales pipeline.

• Ability to analyze client needs, identifying challenges and alignment with solutions.

• Proactive profile focused on revenue expansion (hunter mentality) and strong results orientation.

• Routine management skills, particularly for follow-ups and pipeline control.

🏝️ Benefits

• Collaborative, innovative, and autonomous work environment.

• Access to Zoho training and certification programs.

• Opportunities for growth within the organizational structure.