Account Manager II

This is a fully remote position, open to applicants in California.

📋 Description

• Overseeing and directing all operational elements related to client service and retention.

• Effectively and accurately managing the integration of new business into MedImpact in a timely manner.

• Maintaining consistent customer satisfaction throughout the client's lifecycle.

• Engaging with the designated client team, over 30 business units, and regularly interacting with customers and consultants.

• Successfully delivering projects while fostering and sustaining strong business relationships.

• Ensuring that project timelines and deliverables align with client expectations, while promptly addressing any issues that arise.

• Applying project management expertise to monitor milestones and deliverables.

⛳️ Requirements

• Bachelor’s degree and a minimum of 3 years of experience, or an equivalent combination of education and experience.

• Intermediate to advanced proficiency in MS Office, including Word, Excel, PowerPoint, Project, and Outlook.

• Intermediate to advanced familiarity with Visio.

• Pharmacy Technician license or national certification is preferred.

• Successful completion of MedImpact Internal Certifications is mandatory within one (1) year of active employment in the role (e.g., MedAccess Certification, Cognos, and Med Coaching Certification).

🏝️ Benefits

• Medical, Dental, Vision, and Wellness Programs.

• Paid Time Off and Company Paid Holidays.

• Incentive Compensation.

• 401K plan with Company match.

• Life and Disability Insurance.

• Tuition Reimbursement.

• Employee Referral Bonus.