Account Manager, Group Health Plans

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the main point of contact for current groups, fostering positive relationships while enhancing group satisfaction and retention.

• Participate in both virtual and face-to-face client meetings throughout Florida to strengthen ties with groups, conduct educational sessions, and offer enrollment assistance.

• Spearhead renewal conversations, negotiating terms and pricing to promote retention while aligning business goals with client needs.

• Anticipate potential challenges to group success and work collaboratively with internal teams to devise strategic solutions.

• Work closely with internal teams to ensure smooth implementation and enhance the overall group experience.

• Manage the resolution of escalated issues by promptly addressing client inquiries, concerns, and requests.

• Join a forward-thinking, rapidly expanding team.

⛳️ Requirements

• Minimum of 3 years' experience in account management within the health insurance or employee benefits sectors.

• Proven history of effective account management and client retention.

• Willingness to travel up to 30% within the greater Jacksonville/Tallahassee, FL area.

• Bachelor's Degree required.

• Exceptional communication, organizational, and relationship-building abilities.

• Strong sense of ownership, proactive approach, and excellent problem-solving capabilities.

• Enthusiasm for working in a fast-paced, dynamic startup environment.

• Current Florida State Health and Life insurance license in good standing is preferred.

🏝️ Benefits

• Competitive salary, bonus potential, and equity options.

• Comprehensive medical, dental, and vision insurance.

• A 401k retirement savings plan.

• Paid vacation and observed company holidays.

• Opportunity to make a meaningful impact at a rapidly growing, mission-driven company that is transforming healthcare in the U.S.