Account Manager, Global Retail Sales – Marketing

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the daily management of the Sephora business across the US, Canada, and the UK, gradually taking on greater responsibility for retailer communications and follow-ups.

• Manage weekly and monthly sales reports, monitoring key performance indicators such as same-store sales, month-over-month/year-over-year performance, and SKU productivity.

• Examine sell-through trends and convert insights into clear, actionable recommendations to enhance growth and address sales gaps.

• Oversee and manage retailer exposure opportunities (FOS, endcaps, animations), maintaining visibility trackers and aiding in merchant presentations.

• Facilitate the complete execution of product launches and significant retail events across both dotcom and in-store platforms, ensuring consistency among marketing, operations, and planning.

• Keep track of in-stock levels and identify risks, collaborating closely with planning and operations to assist with replenishment and purchase order tracking.

• Aid in the development and execution of retail marketing campaigns, sampling initiatives, and in-store activations.

• Collaborate across functions with marketing, creative, planning, and operations to guarantee smooth execution at all retail touchpoints.

• Perform competitive analyses and propose ideas to enhance assortment, positioning, and in-store visibility.

• Maintain strong internal alignment by proactively sharing updates, risks, and opportunities among teams.

⛳️ Requirements

• 3–5 years of experience in beauty retail, account management, or a related area.

• Direct experience within Sephora’s retail environment and operational practices.

• Required experience working with North American retailers; experience in supporting international markets is a significant advantage.

• Strong analytical abilities to interpret retail data and convert it into business strategies.

• Proficiency in Excel or Google Sheets; adept at handling large datasets and developing reporting tools.

• Experience in supporting retail marketing initiatives, product launches, or cross-functional campaigns.

• Highly organized with meticulous attention to detail and the capability to manage multiple workstreams concurrently.

• Excellent communication skills with the capacity to manage cross-functional relationships and ensure deliverables are met.

• Proactive and solutions-focused, with a tendency towards action and problem resolution.

• Comfortable in a fast-paced, dynamic environment with changing priorities.

🏝️ Benefits

• Equal opportunity employer

• Reasonable accommodations for qualified applicants with disabilities