Account Manager – Expansions

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a portfolio of established enterprise accounts while driving revenue growth.

• Identify opportunities and create strategic account plans for each client.

• Implement structured sales processes to enhance usage and establish new locations.

• Create business cases and present tailored proposals to stakeholders.

• Cultivate multi-threaded relationships that extend beyond primary contacts.

• Collaborate effectively with core Account Managers and other departments for cohesive strategies.

• Provide account-level insights and market feedback to guide strategic decisions.

⛳️ Requirements

• 2–5 years of experience in account management, sales, or customer success within a SaaS environment.

• Proven history of driving upsell, cross-sell, or revenue expansion.

• A proactive, hunter mentality applied to managing an existing customer base.

• Ability to leverage product usage data and account metrics to develop a data-driven case for growth.

• Strong commercial acumen and disciplined sales process understanding.

• Exceptional communication skills for both technical and business audiences.

• Proficient with CRM software (e.g., Salesforce).

• Experience in selling to sectors such as life sciences, diagnostics, manufacturing, or public health labs (preferred).

🏝️ Benefits

• Health insurance

• 401(k) retirement plans

• Paid time off

• Remote work options

• Professional development opportunities