Account Manager, Emerging Growth

This is a fully remote position, open to applicants in Canada.

📋 Description

• Enhance the net dollar retention of your portfolio by actively engaging in upselling, cross-selling, and maintaining strong relationship management to safeguard and increase existing revenue.

• Oversee client contract renewals with an emphasis on boosting Annual Recurring Revenue and fostering long-term partnerships.

• Discover, cultivate, and secure new opportunities within designated accounts to facilitate a land-and-expand strategy.

• Prepare precise proposals, statements of work, and other client-facing documents that support your sales process and propel deal momentum.

• Establish significant, trust-based relationships with key stakeholders to elevate engagement and position Absorb as a strategic ally.

• Accurately manage your sales pipeline with accountability, reporting on a monthly and quarterly basis to guarantee complete visibility across the organization.

• Become proficient in Absorb’s subscription models to confidently respond to client inquiries and steer renewal and expansion discussions.

• Engage in team meetings and collaborative initiatives that enhance sales processes and overall performance.

• Forge strong internal collaborations across Customer Success, Support, Product, and Leadership to ensure comprehensive client lifecycle support.

• Remain up-to-date on product releases, training sessions, and industry trends to sustain robust product knowledge and credibility with clients.

⛳️ Requirements

• A post-secondary degree (preferably in business or a related discipline).

• 1-2 years of experience in effectively managing client relationships and driving revenue growth through upselling.

• Exceptional time management and organizational abilities.

• Strong verbal and written communication skills.

• An outgoing and personable demeanor with a sales-oriented mindset, and a solid team player.

• Capability to excel in a dynamic, fast-paced environment that is constantly evolving.

• Additional preferred qualifications:

• Experience in SaaS (or Technology) sales.

• Background working with a global client base.

• Strong proficiency in MS Office, particularly Excel and PowerPoint.

• Fluency in additional languages.

• Familiarity with industry tools such as Salesforce.

🏝️ Benefits

• Fully remote-first work with flexible work arrangements 🏡

• Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, and extensive medical and dental benefits based on your country of location 🧘

• New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦

• Endless opportunity for career growth and internal mobility 🌱

• Employee-driven DE&I programs 🫶