Account Manager, Client Services

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main point of contact for current groups, fostering strong relationships and enhancing group satisfaction and retention.

• Participate in both virtual and in-person client meetings throughout Texas to establish connections with groups, conduct educational sessions, and offer enrollment assistance.

• Lead discussions on renewals, including negotiating terms and pricing to enhance retention while aligning with business goals and client requirements.

• Proactively identify potential challenges to group success and work with internal teams to formulate strategic solutions.

• Collaborate closely with internal teams to ensure smooth implementation and enhance the overall group experience.

• Manage escalated issues by promptly addressing and resolving client inquiries, concerns, and requests.

• Join a cutting-edge, rapidly growing team.

⛳️ Requirements

• Over 3 years of experience in account management within the health insurance or employee benefits sector.

• Proven history of successful account management and retention.

• Willingness to travel up to 40% within Texas.

• Bachelor's Degree.

• Strong communication, organizational, and relationship-building abilities.

• A proactive attitude, a strong sense of ownership, and excellent problem-solving capabilities.

• Enthusiasm for working in a fast-paced, dynamic startup environment.

• Current Texas State Health and Life insurance license in good standing is preferred.

🏝️ Benefits

• Competitive salary, bonus opportunities, and an equity package.

• Comprehensive Medical, Dental, and Vision benefits.

• A 401k retirement plan.

• Paid vacation and company holidays.

• Opportunity to make a meaningful impact at a rapidly growing, mission-driven company that is transforming healthcare in the U.S.