Account Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• In the role of Account Manager, you serve as the vital connection between Phished and our clients in the USA.

• Oversee and expand our current accounts while also identifying and capitalizing on new opportunities.

• Meet Annual and Quarterly Recurring Revenue (ARR) Targets: Approach these objectives with consistency and reliability.

• Offer Strategic Guidance to Existing Clients: Emphasize solution selling, maximizing upsell prospects, and advocating new products.

• Ensure Precise Reporting and Pipeline Forecasting: Provide accurate updates to maintain transparency and success.

• Create Comprehensive Account Management Reports: Distribute these to stakeholders to aid in decision-making.

• Schedule Regular Meetings: Ensure excellent follow-up on projects, accounts, and high-value clients.

• Collect and Disseminate Market Insights: Recognize trends, customer requirements, and competitive movements to continuously enhance our strategy.

⛳️ Requirements

• Prior experience in account management, customer success, or direct sales of intricate B2B solutions.

• Experience in SaaS is advantageous.

• Outstanding verbal and written communication skills in English.

• Solution-focused, proactive, and skilled at establishing trust swiftly.

• A collaborative team member who works effectively across various departments (sales, legal, customer success, etc.).

• Capable of maintaining resilience under pressure, with effective prioritization skills.

🏝️ Benefits

• Create your own path. Shape your journey based on your vision and ambitions.

• Teamwork makes the dream work. Join a motivated, dynamic, and supportive team of like-minded people who help you level up your skills.

• Room to grow. Continue developing in a no-nonsense, entrepreneurial scale-up culture where initiative and ownership are encouraged.

• Attractive compensation package. On top of a competitive salary, you’ll receive commissions and a Flex Income Plan, and a range of extra benefits.

• Work-Life Balance. Flexibility is the norm here. Flexible hours? Check! Fully Remote? Check!