This is a fully remote position, open to applicants in United States.

• Serve as the primary point of contact between the company and designated clients.

• Establish and nurture long-term relationships with essential stakeholders.

• Comprehend client requirements and goals to ensure that products or services align with their expectations.

• Track account performance and guarantee the timely provision of solutions.

• Recognize opportunities for upselling or cross-selling to enhance revenue.

• Create and present client reports, presentations, and performance metrics.

• Collaborate with sales, marketing, customer service, and operations teams to ensure client success.

• Address any issues or complaints promptly and effectively to uphold trust.

• Keep accurate records of account activities and communications.

• Demonstrated experience as an Account Manager, Sales Representative, or in a similar role.

• At least 5 years of experience in transportation.

• Exceptional communication and interpersonal abilities.

• Strong organizational and problem-solving skills.

• Capability to work independently as well as collaboratively across teams.

• Proficient in CRM software and Microsoft Office Suite.

• Experience specifically in transportation, particularly final mile.

• Project management abilities and capacity to manage multiple tasks simultaneously.

• Customer-centric mindset with a dedication to delivering value.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible work arrangements and a supportive work environment.

Account Manager

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