Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Establish, nurture, and grow relationships with C-suite executives, student organizations, influencers, and key decision-makers in strategically significant accounts.

• Create and implement strategies to facilitate access to students, employees, and crucial contacts within targeted accounts.

• Present compelling presentations highlighting the member value proposition to attract target audiences to the registry.

• Forge collaborative partnerships with both internal and external stakeholders and organize member recruitment teams.

• Assess market intelligence, partners' business requirements, and evolving geographic dynamics to provide actionable business insights.

• Clearly communicate the cell therapy landscape and articulate the significance of NMDP partnerships to donors and patients.

• Formulate strategic account plans and business strategies to boost ethnically diverse registry membership.

• Oversee and analyze initiative performance, making adjustments to strategies based on business decisions.

• Coordinate activities throughout the designated territory to recruit prospective donors for the registry.

⛳️ Requirements

• Understanding of strategic account selling and planning methodologies.

• Proficiency in Salesforce and Microsoft Office, with strong Excel skills.

• Ability to think strategically, plan effectively, and solve problems efficiently.

• Consultative and results-oriented mindset focused on customer decision-making processes.

• Capability to foster collaborative relationships with both internal and external partners.

• High adaptability and learning agility in navigating new, uncertain, or challenging situations.

• Self-awareness and the ability to convert feedback into actionable steps.

• Exceptional oral and written communication skills, including thorough follow-up.

• Skill in identifying and addressing the needs of internal and external customers.

• Flexible and innovative thinking in crafting business solutions.

• Competence in building consensus, securing buy-in, and facilitating collaborative business plans across teams.

• Strong organizational, relationship-building, and project management capabilities.

• Proficiency in conflict management and effective prioritization.

• Associate’s or bachelor’s degree in business, healthcare, or a related field, or equivalent relevant experience in lieu of a degree.

• A minimum of 3 years of proven experience in account management and/or sales.

• Valid driver's license.

• Willingness to travel 20% of the time.

🏝️ Benefits

• Medical benefits

• Dental benefits

• Vision benefits

• Life benefits

• Disability benefits

• Accident/critical illness/hospital benefits

• Well-being benefits

• Legal benefits

• Identity theft benefits

• Pet benefits

• Retirement plan

• Paid time off and holidays

• Leave benefits

• Incentive plans for eligible employees