Account Manager

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee the formulation and implementation of strategies for marketing and selling Comcast Business Class products through direct sales, cross-division collaborations, and indirect channels.

• Manage customer interactions, which include day-two support, onboarding processes, renewals, jeopardy accounts, and minimizing churn.

• Propel direct end-user revenue and ensure that partners effectively promote Comcast Business Class solutions.

• Generate additional monthly sales across 75–100 customer accounts with spending potential between $5K and $25K.

• Recruit, train, and assist partners in effectively positioning Comcast Business Class solutions.

• Collaborate with regional teams to guarantee the completion of product installations through surveys, order acceptance, construction, and post-sale processes.

• Act as the liaison to channel partners regarding sales-related matters.

• Deliver precise and detailed weekly forecast funnels using Sales Force.com.

• Maintain customer lifecycle management through onboarding, regular account assessments, and renewals to enhance revenue and reduce churn.

• Exercise independent judgment and discretion in key matters.

• Ensure regular, consistent, and punctual attendance.

• Adapt to variable work schedules, including nights, weekends, and overtime as required.

• Carry out additional assigned duties and responsibilities.

⛳️ Requirements

• A Bachelor’s Degree is preferred, with consideration for a combination of relevant coursework and extensive professional experience.

• 5–7 years of pertinent work experience.

• A valid driver's license is required.

• Must be willing to travel.

• Availability to work nights, weekends, variable schedules, and overtime as necessary.

• Regular, consistent, and punctual attendance is essential.

• Ability to exercise independent judgment and discretion in significant matters.

• Capability to manage 75–100 customer relationships.

• Experience with Sales Force.com for weekly sales forecasting is necessary.

🏝️ Benefits

• A range of benefits options, expert advice, and continuous tools tailored to support employees physically, financially, and emotionally.

• Assistance for significant life milestones and daily activities.