Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the main relationship manager and point of contact between key clients and Lumivero.

• Collaborate with cross-functional teams to ensure client satisfaction and trust, aiming to expand our presence, introduce new software solutions, and enhance revenue share.

• Oversee the entire sales cycle with clients, employing a consultative and relationship-focused approach.

• Identify and assess revenue opportunities by account, address obstacles to revenue growth or retention, and work with internal teams to develop successful strategies.

• Establish a relationship strategy tailored to each account.

• Meet the quarterly and annual revenue goals set by the company and track and document pipeline and forecasts in a CRM system.

• Prepare summaries for management on revenue opportunities and risks, along with any product feedback or insights from our key clients.

⛳️ Requirements

• 5+ years of experience as a Strategic Account Manager or Key Account Manager, successfully growing and retaining high-value accounts within a SaaS environment.

• Over 5 years of consistent and proven success as a “Top Producer” in previous quota-carrying positions.

• Strong strategic communication skills with all levels of the client organization, emphasizing relationship building and action, from end-users to C-suite executives.

• Capability to navigate complex organizational structures, lengthy sales cycles, and multiple decision-makers.

• A strong intellectual curiosity to understand buyer motivations and leverage that information effectively.

• Proficient in using Salesforce.com, virtual meeting platforms (such as Zoom, MS Teams, etc.), and Microsoft Office products.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Unlimited paid time off (PTO).

• 401K plan.