Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate effective interaction and communication with our current clients to boost retention rates.

• Capable of articulating complex technical ideas to both potential and existing clients.

• Showcase innovative concepts, updates on campaigns, and recommendations for next steps to clients.

• Conduct onboarding sessions and initiate client kickoff discussions.

• Collaborate with fulfillment, creative, SEO, listings, video, vendor, and operations teams when necessary.

• Assist the sales team in updating Salesforce.com.

• Aid the sales team in preparing for meetings, creating proposals, distributing contracts, and collecting marketing materials as required.

• Execute general administrative tasks as needed.

⛳️ Requirements

• Over 3 years of experience in marketing, sales (both inside and outside), or a customer service role.

• Proven experience in Digital Advertising.

• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint.

• Highly organized, proactive, accountable, and self-aware.

• Strong communicator with a client-service orientation.

• Familiarity with CRM systems such as Salesforce.com or other database platforms.

• Proficiency in English is preferred.

🏝️ Benefits

• Exceptional digital and marketing training opportunities for ongoing development.

• Comprehensive 2-3 week onboarding process for new employees.

• Excellent benefits package including Comprehensive Health, Dental, Vision, HSA, FSA, Life Insurance, Pet Insurance, 401K, and more.

• Generous MTO time off policy, which includes company-paid holidays.

• Dynamic and enthusiastic team within a fun and flexible work environment.