Account Manager

📋 Description

• Reporting to the Vice President of Sales, you will enthusiastically implement a successful sales strategy aimed at expanding our existing client base.

• You will collaborate closely with team members in sales development, product/engineering, and customer success to ensure a seamless sales experience for both prospects and clients.

• You will be directly accountable for managing a portfolio of assigned customer accounts, ensuring we fully leverage expansion opportunities.

• Act as the primary point of contact for our current customers, driving all renewal and expansion sales initiatives.

• Develop additional business with existing clients while pinpointing areas for improvement to achieve sales targets.

• Work in conjunction with the Customer Success team to ensure our clients remain satisfied and engaged with our products and services.

• Exhibit the capability to demonstrate the essential out-of-the-box technology.

• Maintain a high volume of account-based activities, including business/account review meetings, adopting a consultative and long-term approach to foster and sustain relationships with customers.

• This involves identifying new contacts, locations, and expansion opportunities.

• Skillfully deliver presentations, either web-based or face-to-face, showcasing the value of Kneat.

• Confidently sell to VP and C-Suite executives, adeptly navigating through multiple decision-makers within large, complex organizations.

• Consistently exceed your quarterly and annual sales quotas.

• Navigate the procurement process effectively and assist your customers in closing deals.

• Demonstrate a quick learning ability and hit the ground running with prospecting, discovery, and demonstrations.

• Track customer details daily, identifying decision-makers, timelines, hot-buttons, and specific qualifications, while accurately and consistently entering data into the company's CRM (HubSpot).

• Provide weekly updates to the VP of Sales regarding strategy, progress, and potential closure opportunities.

• Attend client networking events to strengthen the Kneat network and enhance customer rapport.

⛳️ Requirements

• A Bachelor’s Degree is preferred.

• Strong background in SaaS/Cloud-based Sales and Account Management.

• Proven experience in Life Sciences Sales and Account Management.

• Over 5 years of relevant B2B SaaS Account Management experience.

• An independent individual who is self-motivated by achieving quotas.

• A strong track record of meeting account management goals.

• Experience in consultative/value-based selling methodologies.

• Technically proficient and capable of demonstrating the application personally.

• Possess excellent written and verbal communication skills, with a keen attention to detail.

• Proficient in Word, Excel, PowerPoint, Outlook, Salesforce, and HubSpot.

• Maintain a positive, energetic, flexible, and self-driven attitude while being supportive in a challenging environment.

• Ability to effectively organize and prioritize personal workload.

• Maintain focus and commitment to assigned targets.

• Willingness to travel if necessary.

• Strong communication and presentation skills, with an ability to engage and persuade effectively.

🏝️ Benefits

• A fantastic culture, team, and energy.

• Competitive compensation.

• Comprehensive benefits package.

• Flexible work arrangements.

• Training and professional development.