Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Account Management: Cultivate and expand relationships with key accounts, acting as the main point of contact and a trusted advisor.

• Strategy & Execution: Develop and implement customized account plans that align customer requirements with sales goals and company objectives.

• Full Sales Cycle Ownership: Oversee opportunity identification, proposal creation, negotiation, and closure for high-value contracts.

• Forecasting & Reporting: Provide precise forecasts and updates on account performance to the Global Account Director and executive leadership to support business planning.

• Ensure timely updates in CRM to monitor the progress of account deals and activities.

• Cross-Functional Collaboration: Collaborate with marketing, operations, and customer service teams to guarantee smooth execution and a superior customer experience.

• Market Intelligence: Monitor industry trends, competitive actions, and customer feedback to uncover new growth opportunities.

⛳️ Requirements

• 3+ years of experience in a customer-facing account management, sales, or business development position.

• Proven experience managing key accounts at a senior level, with a successful history of building relationships up to the executive level.

• Experience in the optical or distribution industry is strongly preferred.

• Bachelor’s degree in business, marketing, or a related field (or equivalent experience).

• Customer-focused, inquisitive, and genuinely interested in resolving issues for accounts.

• Clear and confident communicator at all organizational levels.

• Comfortable working with data, capable of identifying trends and converting them into strategic initiatives.

• Willingness to travel 25%–40% of the time to support key accounts and business requirements.

• Must possess a valid Passport as the role requires travel to Canada.

🏝️ Benefits

• Weekly pay

• Medical, dental, and vision coverage

• Paid time off

• 401K Savings plan

• Robust EAP program

• Employee referral bonus

• PPE provided by organization