Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and enhance existing key account relationships while providing tailored solutions based on shipping patterns and requirements.

• Effectively address any challenges, including missed pickups, delayed deliveries, damaged freight, or billing errors.

• Actively communicate any issues to the client in a timely manner.

• Organize all daily shipments via phone and email correspondence.

• Ensure billing accuracy and timeliness while proactively informing the client of any changes.

• Collaborate with various departments within Giltner to monitor shipments, rectify discrepancies, and accurately file claims promptly.

⛳️ Requirements

• One to three years of relevant industry experience.

• Excellent written and verbal communication skills.

• Ability to remain calm under pressure.

• Strong business acumen.

• Familiarity with applicable modes of transportation.

• A collaborative team player mindset.

• Exceptional organizational skills with a focus on detail.

• Capacity to handle large volumes of information.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• 401K plan.

• Paid time off.

• Opportunities for Professional & Personal Growth.