Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Propel sales expansion for EXFO's solutions in fiber-optic, Ethernet, network validation, monitoring, and test-data management.

• Connect with electric utilities and related organizations that support Data Center Interconnect (DCI) and the ongoing increase of AI-driven network capacity.

• Focus on middle mile networks and rural Fiber-to-the-Home (FTTH) installations.

• Oversee the opportunity pipeline from existing and potential clients to ensure sales targets are achieved.

• Timely, thorough, and accurate completion of all sales documentation and reports.

• Keep all sales resources and databases current and precise.

• Cultivate and sustain a comprehensive understanding of core technology offerings.

• Provide support at trade shows, conferences, and customer demonstrations, emphasizing technical product applications.

• Establish relationships across executive, engineering, IT/OT, network operations, broadband, and construction teams within targeted accounts.

⛳️ Requirements

• Holder of a degree or equivalent experience in Telecommunications or Optics.

• Minimum of 5 years of sales experience is essential, preferably in a technical role.

• Proficient in fiber-optic testing, including OTDR, optical loss, power measurement, connector inspection, and fiber characterization.

• Knowledgeable in fiber construction, acceptance testing, troubleshooting, and documentation for DCI, middle-mile, FTTH, and utility networks.

• Familiar with Ethernet and optical transport testing, including service activation and performance validation from 1G to 400G/800G.

• Capable of translating customer network needs into suitable EXFO test, monitoring, and workflow solutions.

• Experience in supporting technical demonstrations, proof-of-value assessments, test-plan creation, customer training, and test-results evaluation.

• Excellent interpersonal and communication skills, both verbal and written, are essential.

• Self-motivated with a strong, goal-oriented mindset is required.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements