Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage a designated customer portfolio, implementing strategies to nurture and expand existing relationships.

• Conduct customer calls, meetings, and check-ins to assess their technical requirements and uncover new opportunities.

• Create and present product presentations, pricing proposals, and sales materials.

• Maintain comprehensive knowledge of the Chem-Impex catalog to effectively align customers with suitable product solutions.

• Collaborate with marketing, customer service, and operations to ensure efficient order fulfillment.

• Keep precise records of customer interactions and pipeline activities in HubSpot, utilizing data to guide account strategy.

• Collect and communicate industry insights to inform our product strategy.

• Represent Chem-Impex at trade shows and industry events.

⛳️ Requirements

• A Bachelor's degree in Chemistry, Biochemistry, or a related life sciences discipline.

• Over 2 years of experience in sales, account management, or a customer-facing position, preferably within life sciences, chemicals, or a similar industry.

• A robust scientific background with the capacity to learn and articulate technical product applications.

• Exceptional verbal and written communication abilities.

• A proactive mindset, capable of prioritizing tasks, resolving issues, and driving outcomes with minimal supervision.

• Availability to travel occasionally for customer meetings or industry events.

🏝️ Benefits

• Medical, Dental, and Disability Insurance.

• 401(k) plan with company matching.

• Paid Time Off.