Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and enhance working relationships with clients while ensuring their satisfaction.

• Address client inquiries promptly and accurately.

• Engage with clients and elevate concerns to the account lead as necessary.

• Comprehend client requirements and proactively manage subsequent actions.

• Uphold quality control standards and adhere to compliance guidelines.

• Acquire knowledge of projects, accounts, and relevant therapy areas.

• Evaluate drafts produced by the scientific team.

• Assist in strategic, creative, and digital planning efforts.

• Take ownership of individual project and financial deliverables.

• Coordinate project tasks and assign responsibilities within the team.

• Provide tactical and operational direction to ensure successful project outcomes.

• Lead and participate in both internal and external meetings.

• Establish and oversee project management processes, timelines, and budgets.

• Manage projects from inception to completion.

• Supervise and mentor junior team members.

• Resolve issues and seek senior support when necessary.

• Collaborate with Scientific, Creative, Editorial, Finance, and broader BOLD teams.

• Deliver projects within the constraints of client budgets and timelines.

• Prepare budgets and coordinate with third-party suppliers.

• Assist with monthly financial reporting and revenue projections.

• Monitor account budgets, identify out-of-scope work, and clarify budget discrepancies.

• Ensure the timely submission of team timesheets.

⛳️ Requirements

• Experience in the Medical Communications industry.

• Familiarity with various therapy areas and project deliverables.

• Demonstrated ability to thrive in a fast-paced environment.

• Strong financial and commercial insight.

• Confidence in developing budgets and financial reports.

• Exceptional attention to detail.

• Proficient in communicating with clients, third-party suppliers, senior leaders, and diverse business units.

• Solid understanding of pharmaceutical regulations.

• A Bachelor's degree in science, pharmacology, or medicine is preferred.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.

• Collaborative and inclusive work environment.

• Flexibility in work arrangements.