Account Manager

This is a fully remote position, open to applicants in California.

📋 Description

• Formulate sales strategies and finalize business deals to meet sales targets and objectives.

• Oversee and assist client requirements, including account growth, upselling, problem-solving, risk identification, and maintaining a substantial client base in the LA County California area, extending to Santa Barbara and Bakersfield California.

• Present, sell, and close business opportunities while addressing client goals and challenges, and proactively collaborate with internal teams to fulfill client needs and resolve issues while surpassing client expectations.

• Create strategic roadmaps to promote positive outcomes and solutions that align with client requirements.

• Identify client stakeholders, including champions, users, technical staff, and decision-makers.

• Proactively manage and cultivate the sales pipeline with prompt follow-ups and progress monitoring.

• Sustain and enhance existing client relationships, oversee account retention through account assessments and utilization reporting, and recognize upsell and cross-sell opportunities.

• Negotiate and conclude agreements, offer customer guidance, and devise growth strategies informed by market insights.

• Deliver outstanding customer collaboration and guidance, and gather implementation specifics.

• Develop and present reports on sales activities, forecasts, and market trends to management.

• Conduct strategic reviews to align solutions with client expectations and stay updated on industry trends to identify new business opportunities.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• A minimum of 3 years of experience in sales account management, specifically in outside sales, is required.

• Strong negotiation capabilities for securing favorable client deals, including the ability to comprehend the needs and interests of both parties and devise mutually advantageous solutions.

• Proficient written communication skills for sales documentation.

• Capacity to build trust and maintain consistent contact for upsell and cross-sell opportunities.

• Strong analytical skills essential for interpreting sales data, identifying trends, and making strategic decisions.

• An average of 3 days of field travel per week is expected.

🏝️ Benefits

• Flexible and generous paid time off.

• Competitive medical, dental, vision, and life insurance options.

• 401(k) employer matching program.

• Parental leave.

• Wellness resources available.

• Charitable matching program.

• Hybrid work environment.

• On-site workout facilities located in Leawood, Gilbert, and Burlington.

• Opportunities for community outreach groups.

• Tuition reimbursement.

• Promotion of a sense of belonging within the workplace.