Account Manager

This is a fully remote position, open to applicants in Arizona, +1 more state.

📋 Description

• Present, sell, and secure business by addressing client objectives and challenges while proactively collaborating with internal teams to fulfill client requirements and resolve issues, exceeding their expectations.

• Develop strategic roadmaps aimed at driving positive outcomes and solutions tailored to client needs.

• Identify and map client stakeholders, including champions, users, technical staff, and decision-makers.

• Actively oversee and cultivate the sales pipeline through timely follow-ups and progress tracking.

• Maintain and enhance existing client relationships, manage account retention through account reviews and utilization reporting, and identify upsell and cross-sell opportunities.

• Negotiate and finalize deals, offer customer guidance, and devise growth strategies informed by market insights.

• Deliver exceptional customer collaboration and guidance, while gathering implementation details.

• Develop and report on sales activities, forecasts, and market dynamics to management.

• Conduct strategic reviews to align solutions with clients and stay updated on industry trends to identify new business opportunities.

• Utilize market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell referral activities when applicable.

⛳️ Requirements

• A Bachelor’s degree is mandatory.

• A minimum of 3 years of sales account management experience in outside sales is required.

• Strong negotiation skills are essential for securing favorable client deals, which includes the ability to comprehend the needs and interests of both parties to find mutually beneficial solutions.

• Proficient written communication skills for sales documentation are necessary.

• Ability to establish trust and maintain regular contact for upsell and cross-sell opportunities.

• Strong analytical skills are crucial for interpreting sales data, identifying trends, and making strategic decisions.

• An average of 3 field days per week is expected.

🏝️ Benefits

• Flexible and generous paid time off.

• Competitive medical, dental, vision, and life insurance.

• 401(k) employer matching program.

• Parental leave.

• Wellness resources.

• Charitable matching program.

• Hybrid work environment.

• On-site workout facilities available (Leawood, Gilbert, Burlington).

• Community outreach groups.

• Tuition reimbursement.