Account Manager

This is a fully remote position, open to applicants in Minnesota, +1 more state.

📋 Description

• Engage with lender clients to advocate for Arch US MI’s offerings to foster growth and secure new business opportunities.

• Cultivate, develop, and sustain relationships with senior executives and key decision-makers within MI.

• Acquire and exhibit comprehensive knowledge of clients' operations, business models, and challenges they face.

• Utilize Arch products and services to meet production goals and support clients' business strategies.

• Formulate, execute, and uphold account strategies, objectives, and home office summaries within SalesForce.com (SFDC).

• Employ SFDC for monthly planning, daily call documentation, and account summary presentations.

• Stay informed about both national and local industry trends and engage in the mortgage sector through networking and industry events.

• Represent Arch at client meetings, regional and state conferences, trade shows, and other events to showcase Arch’s products and enhance visibility within the mortgage industry.

• Assist with ancillary or related product offerings from Arch Mortgage Global Group.

• Analyze competitors’ strengths and weaknesses and relay any pertinent competitive insights to Arch MI Corporate.

• Collaborate with internal teams to provide exceptional customer service and responsiveness, ensuring ease of use and fostering customer loyalty.

⛳️ Requirements

• Bachelor’s degree required.

• Relevant work experience may substitute for a degree.

• Capability to devise, implement, and assess account-specific strategies and sales approaches to meet NIW growth targets.

• Results-oriented and focused on solutions.

• Proficient in using the Microsoft Office suite, including Teams, Excel, Outlook, Word, and PowerPoint.

• Comfortable utilizing remote access tools (VPN) and Salesforce.com along with other web-based applications.

• Solid understanding of the mortgage industry and fundamental GSE requirements for mortgage insurance.

• Ability to engage with and deliver presentations to senior-level decision-makers, vendors, and clients in a professional manner.

🏝️ Benefits

• Various medical plans along with dental, vision, and prescription drug coverage.

• Competitive 401k plan with generous matching contributions.

• PTO starting at 20 days annually.

• Up to 12 paid company holidays each year, plus 2 paid volunteer days.

• Basic Life and AD&D Insurance, in addition to Short and Long-Term Disability coverage.

• Paid Parental Leave of up to 10 weeks.

• Assistance with student loans and tuition reimbursement options.

• Backup Child and Elder Care services.