Account Management Support Representative

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Oversee a designated portfolio of clients, including both new and existing zero accounts.

• Collaborate and coordinate with all service managers and specialists regarding assigned accounts.

• Establish and nurture relationships with the specified customer base to ensure exceptional customer satisfaction.

• Address escalated issues as they arise, seeking further assistance from management when necessary.

• Hold regular meetings with customers to assess their needs and align them with the organization's product and service strategies.

• Manage activities related to pricing and service.

• Conduct product cross-referencing tasks.

• Generate and present monthly and quarterly reports.

⛳️ Requirements

• High school diploma or its equivalent.

• Proficient in MS Excel, Word, and Outlook.

• Bachelor’s Degree is preferred.

• Minimum of 1 year of experience in account management or sales is preferred.

• Experience in commissioned sales of tangible products is preferred.

• Proven track record in identifying, engaging, building consensus, and closing new business opportunities is preferred.

• Capability to present multiple product lines is preferred.

🏝️ Benefits

• Health insurance.

• Life and disability insurance.

• 401(k) contributions.

• Paid time off.