Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Texas.

📋 Description

• Develop customized ITSM and EX strategies for clients in the Higher Education sector.

• Collaborate with a variety of decision-makers, including administrators, IT leaders, and HR teams.

• Build, sustain, and manage a comprehensive sales pipeline.

• Create and deliver persuasive value propositions.

• Partner with Marketing, Solutions Engineers, and Customer Success teams to ensure a seamless, end-to-end experience for prospects and clients.

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales.

• Significant experience in selling ITSM and EX solutions.

• Previous experience selling to Higher Education institutions is highly advantageous.

• Advanced understanding of SaaS platforms and their impact on enhancing institutional efficiency.

• Practical experience with ITSM solutions and EX platforms aimed at improving faculty and staff productivity and engagement.

• Expertise in solution selling and pipeline management.

• Strong analytical skills to evaluate customer needs and deliver customized recommendations.

🏝️ Benefits

• Freshworks provides various options for dental, medical, vision, disability, and life insurance.

• Equity + Employee Stock Purchase Plan (ESPP).

• Flexible Paid Time Off (PTO).

• Flexible spending options.

• Commuter benefits.

• Wellness benefits.

• Adoption and parental leave benefits.