Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Play a crucial role in broadening Freshworks' presence within Higher Education institutions

• Engage with various stakeholders across colleges and universities

• Provide customized ITSM and EX solutions

• Enable institutions to enhance productivity and employee satisfaction

• Excel in intricate sales processes involving high-value deals and medium-to-long sales cycles

• Formulate tailored ITSM and EX strategies

• Collaborate with a wide range of decision-makers

• Establish, nurture, and execute a strong sales pipeline

• Develop and present persuasive value propositions

• Partner with Marketing, Solutions Engineers, and Customer Success teams

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales

• Extensive experience in selling ITSM and EX solutions

• Previous experience selling to Higher Education institutions is highly advantageous

• Advanced understanding of SaaS platforms

• Practical experience with ITSM solutions and EX platforms aimed at enhancing faculty and staff productivity and engagement

• Expertise in solution selling and pipeline management

• Strong analytical skills to evaluate customer needs and deliver customized recommendations

🏝️ Benefits

• Dental insurance

• Medical insurance

• Vision insurance

• Disability insurance

• Life insurance

• Equity + ESPP

• Flexible PTO

• Flexible spending

• Commuter benefits

• Wellness benefits

• Adoption and parental leave benefits