Account Executive – Enterprise, SLED

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Develop customized ITSM and EX strategies for clients in Higher Education, showcasing how Freshworks’ solutions enhance productivity and improve faculty and staff engagement.

• Work collaboratively with a range of decision-makers, including administrators, IT leaders, and HR departments, to tackle specific challenges faced by Higher Education institutions and achieve significant results.

• Establish, nurture, and manage a strong sales pipeline, ensuring steady advancement through medium- to long-term sales cycles tailored for the Higher Education sector.

• Design and deliver persuasive value propositions that align with the goals, priorities, and budgets of institutions.

• Collaborate with Marketing, Solutions Engineers, and Customer Success teams to create seamless, comprehensive experiences for prospects and clients in the Higher Education domain.

⛳️ Requirements

• 5–8 years of demonstrated success in SaaS enterprise sales, with significant experience in selling ITSM and EX solutions.

• Previous experience selling to Higher Education institutions is highly advantageous.

• In-depth understanding of SaaS platforms and their impact on enhancing institutional efficiency.

• Practical experience with ITSM solutions and EX platforms aimed at boosting faculty and staff productivity and engagement.

• Expertise in solution selling and managing sales pipelines effectively.

• Strong analytical skills to evaluate customer needs and offer customized recommendations.

🏝️ Benefits

• Freshworks provides various options for dental, medical, vision, disability, and life insurance.

• Additional offerings include equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness programs.

• Freshworks also offers adoption and parental leave benefits.