Account Executive – Enterprise

This is a fully remote position, open to applicants in Italy.

📋 Description

• Develop and oversee an expanding portfolio of enterprise accounts throughout Italy.

• Discover new business prospects where ElevenLabs' conversational AI solutions - including ElevenAgents - can enhance customer engagement, automate contact centers, and improve operational efficiency.

• Steer consultative, multi-stakeholder sales processes, crafting persuasive business cases that convert AI voice technology into tangible business value for senior executives and economic decision-makers.

• Cultivate and sustain a profound knowledge of the conversational AI sector, encompassing customer use cases, competitive offerings, and emerging trends - particularly in the context of regulated industries in Italy.

• Exhibit expertise - or a strong eagerness to learn - about conversational AI and how ElevenLabs' voice technology can provide value across customer support, virtual agents, IVR modernization, and in-app assistants.

• Formulate and implement account strategies to enhance ElevenLabs' footprint within key enterprise sectors, navigating complex procurement and organizational frameworks.

• Collaborate closely with Customer Success, FDEs, and Solutions Engineering to ensure seamless onboarding, deployment, and growth of accounts.

• Act as a trusted advisor to clients, informing C-suite and senior operations leaders about emerging trends in generative AI, voice interfaces, and conversational agents.

⛳️ Requirements

• Over 7 years of enterprise sales experience with quota responsibility in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

• Demonstrated success in closing deals and managing lengthy, intricate sales cycles involving multiple stakeholders across business, IT, legal, and procurement.

• Well-established in the Italian enterprise landscape, possessing an existing network of senior professionals and the executive presence to foster relationships at the C-suite and board level.

• Experience in selling technical solutions to product and engineering leaders; capable of translating complex technology into business value.

• In-depth knowledge of enterprise procurement and legal processes in Spain/Italy, with the ability to expedite deal velocity within complex organizational structures.

• Comfortable working in an early-stage, high-growth environment, including developing new playbooks and adapting quickly.

• A strong enthusiasm for voice and audio AI and its potential to deliver transformative value for customers.

• A blend of customer and product-focused mindset that emphasizes client satisfaction and scalability.

• Native or full professional proficiency in Italian; strong English skills for internal collaboration. Proficiency in Spanish is a plus.

🏝️ Benefits

• Innovative culture: You’ll be part of a generational opportunity to shape the future of AI, surrounded by a team that is pushing the limits of what’s achievable.

• Growth paths: Joining ElevenLabs means becoming part of a dynamic team with numerous opportunities to make an impact - extending beyond your immediate role and responsibilities.

• Learning & development: ElevenLabs actively supports professional growth through an annual discretionary stipend.

• Social travel: We also provide an annual discretionary stipend for meeting colleagues each year, however you choose to do so.

• Annual company offsite: Each year, we gather the entire team in a new location - past offsites have been in Croatia and Italy.

• Co-working: If you're not situated near one of our main hubs, we offer a monthly co-working stipend.