Account Executive – Collections, Legal

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a diverse portfolio of both consumer and commercial accounts at various stages of the legal process.

• Engage in both outbound and inbound communication with borrowers to explore account resolution options.

• Facilitate negotiations for settlements, payment plans, stipulations, and other recovery methods.

• Evaluate account documentation, payment trends, legal standing, and consumer financial situations to devise effective collection strategies.

• Collaborate effectively with attorneys, legal support teams, operational leadership, and compliance staff to enhance recovery initiatives.

• Identify accounts suitable for legal escalation, judgment enforcement, probate assessment, bankruptcy analysis, or other specialized recovery methods.

• Employ skip-tracing tools, investigative resources, and account research to track down consumers and assets.

• Maintain accurate records of all account activities and ensure detailed documentation within company systems.

• Skillfully address objections and resolve intricate account issues while upholding professionalism and compliance standards.

• Achieve or surpass established performance metrics related to recovery amounts, liquidation rates, productivity, and quality benchmarks.

• Stay updated on relevant federal, state, and client-specific regulatory standards.

⛳️ Requirements

• At least 3 years of experience in legal collections.

• Proven track record of success in production-oriented environments.

• Demonstrated ability to negotiate settlements and payment plans effectively.

• Excellent communication, negotiation, and objection-handling abilities.

• Capability to work independently while managing a large portfolio of accounts.

• Strong attention to detail and exceptional organizational skills.

• Proficient in using collection systems and account management software.

• **Travel requirement:** Within the first 6 months of employment, all staff will need to travel to participate in the BHG All Oars Experience. After this event, travel is minimal—approximately 5% annually—for team on-site visits, meetings, and cross-functional collaboration.

🏝️ Benefits

• Comprehensive Medical/Rx/Dental/Vision coverage for employees and their eligible family members.

• Competitive paid time off (PTO) and vacation policies.

• One Friday off each month dedicated to Wellness Weekends.

• Company-sponsored 401(k) plan with employer contributions after one year of service.

• Opportunities for training and certification sponsored by the company.

• Quarterly award ceremonies to recognize top performers, who receive additional bonuses.

• Continuous volunteer initiatives to support community engagement through our BHG Cares program.