Account Executive, Cards Large/Mid Market

This is a fully remote position, open to applicants in Nebraska, +3 more states.

📋 Description

• Oversee a consistent meeting schedule with each client in your designated territory, both in-person and virtually.

• Inform clients about Fiserv updates and our influence on their organization.

• Foster a welcoming environment for clients to engage and communicate with both you and Fiserv.

• Champion and facilitate collaboration with other Fiserv business units to achieve revenue growth, enhance client value, and ensure satisfaction.

• Manage client operational escalations to resolution while tracking escalated support tickets, client enhancement requests, and significant Professional Services projects.

• Organize team training on Digital Channels and Electronic Payments products as required.

• Formulate and oversee Client Action Plans for key accounts, nurture and maintain Client References, and act as the primary contact for addressing client satisfaction concerns.

• Assist with client visits and conferences while ensuring accurate billing.

⛳️ Requirements

• Proven experience in client relationship management, service delivery, and/or sales to C-Level executives.

• Knowledge of electronic banking, mobile banking, and/or payments.

• Bachelor’s degree or equivalent military experience.

• A minimum of 2 years of experience in time management, handling multiple projects and responsibilities simultaneously.

🏝️ Benefits

• Health insurance.

• 401(k) Savings Plan.

• Employee Stock Purchase Plan.

• Paid holidays.

• Generous time off policies.

• Recharge & Refuel time for qualifying associates.

• Free counseling through EAP.

• Opportunities for training, development, certification, and internal mobility.

• Employee Resource Groups that promote diversity and inclusion.