Account Executive, Cards

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee a consistent schedule of meetings with each client in your designated area, both in-person and virtually.

• Inform clients about Fiserv updates and how they affect their organization.

• Foster an inviting atmosphere for clients to engage and communicate with you and Fiserv.

• Champion and drive collaboration with other Fiserv business units to achieve revenue growth, enhance client value, and boost satisfaction.

• Manage client operational escalations to resolution and track escalated support tickets, client enhancement requests, and significant Professional Services projects.

• Organize team training on Digital Channels and Electronic Payments products as required.

• Develop and oversee Client Action Plans for key clients, nurture and maintain Client References, and act as the primary contact for addressing client satisfaction concerns.

• Assist with client visits and conferences while ensuring accurate billing.

⛳️ Requirements

• Proven experience in client relationship management, service delivery, and/or sales to C-Level executives.

• Background in electronic banking, mobile banking, and/or payments.

• Bachelor’s degree or equivalent military experience.

• At least 2 years of experience in time management, handling multiple projects and responsibilities simultaneously.

• Familiarity with eCRM software such as Salesforce.

• Solid understanding of Fiserv account processing products, online banking offerings, and associated business units.

• Experience with Fiserv systems or applications.

• Additional certifications in banking or financial technology fields are a plus.

• Must possess valid and unrestricted U.S. work authorization.

🏝️ Benefits

• Enjoy a healthy work-life balance with paid holidays.

• Generous time off policies, including Recharge & Refuel time for eligible associates.

• Access to free counseling through our EAP.

• Competitive salaries.

• Participation in the Fiserv 401(k) Savings Plan.

• Employee Stock Purchase Plan available.

• Living Proof program allows you to exchange points for various rewards.

• Options for medical, dental, vision, life, and disability insurance.

• A variety of well-being resources through our Fuel Your Life program.

• Opportunities for training, development, certification, and internal mobility.

• Employee Resource Groups that enhance our diverse and inclusive culture.