Account Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate and sustain relationships with current local government clients to enhance engagement and promote product usage.

• Discover opportunities for upselling and cross-selling additional products and services to fulfill customer requirements.

• Perform regular account evaluations, assess usage data, and deliver strategic recommendations to maximize customer value.

• Collaborate closely with the customer success team to ensure a smooth customer experience and enhance retention.

• Work alongside sales and marketing teams to create customized upsell and cross-sell campaigns.

• Negotiate contract renewals, facilitate expansions, and secure new deals while maintaining customer satisfaction.

• Keep informed about industry trends, challenges faced by local governments, and competitive offerings.

⛳️ Requirements

• Previous experience in selling permitting software or similar municipal government technology solutions is highly preferred.

• Capability to effectively manage intricate, prolonged sales cycles.

• Over 3 years of experience in account management, customer success, or sales, ideally within the GovTech sector.

• Demonstrated success in driving revenue growth through acquiring new business and effectively upselling and cross-selling.

• Strong grasp of local government operations and procurement processes is advantageous.

• Exceptional communication, presentation, and negotiation abilities.

• Competence in analyzing customer data and extracting actionable insights.

• Self-driven, results-oriented, and capable of working both independently and as part of a team.

• Proficient in CRM tools (e.g., Salesforce, HubSpot) and data analytics platforms.

🏝️ Benefits

• Competitive salary.

• Unlimited PTO.

• Flexible working hours and options for remote work.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and a learning budget.

• Budget for home office setup and IT expenses.

• Supportive team environment.

• The opportunity to engage in innovative projects utilizing cutting-edge technologies.