Account Executive

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Ensure the prompt onboarding of new Clients and projects.

• Serve as the Client’s advocate within Perch Energy, conveying feedback to internal teams and translating business needs and product requirements into innovative solutions for clients.

• Understand Client requirements, foster relationships, and cultivate trust.

• Lead regular meetings with Clients to monitor and communicate ongoing portfolio performance.

• Collaborate closely with Business Development to meet contractual and service expectations.

• Inform Clients about community solar servicing and regulatory challenges.

• Provide reports and valuable insights that enhance transparency regarding overall project health and opportunities for improvement.

• Supply customer information in support of Client invoicing and customer assignments, while also managing the collection of outstanding invoices.

• Advocate for and negotiate adjustments to contracts.

• Promote ongoing enhancements to services and product offerings.

• Partner with the Executive Team, Operations, Technology, Accounting, and Legal teams to create and refine accurate and substantial monthly reporting for Clients.

• Assist and implement account management tasks in new markets and regulatory environments.

• Contribute insights to the Community Solar and Executive teams to establish overall business goals and metrics.

⛳️ Requirements

• 5+ years of experience in account management, client relationship management, or managing strategic partnerships, preferably in B2B enterprise settings.

• Bachelor's degree in Communication, Management, Marketing, Business Administration, or a related field is preferred.

• Familiarity with Salesforce is a plus.

• Exceptional time management, punctuality, and organizational abilities.

• Strong verbal and written communication skills, with the capability to interpret standard contract terms and resolve sensitive, complex commercial issues.

• Proficient in balancing multiple short and long-term priorities of varying scopes.

• Ability to simplify complex information into clear, actionable items.

• Experience in community solar or renewable energy is preferred.

• A keen interest in and commitment to clean energy.

🏝️ Benefits

• A remote-first culture – work from where you are most productive and comfortable.

• Flexible paid time off – take the time you need to recharge without needing to explain.

• 13 company holidays and Summer Fridays – enjoy built-in long weekends and early logoffs to enjoy the sunshine.

• 12 weeks of paid parental leave – dedicate time to your growing family without interruption.

• 80–95% company-paid medical, dental, and vision coverage – we’ve got you (and your loved ones) covered.