Account Executive

This is a fully remote position, open to applicants in India.

📋 Description

• Take full ownership and consistently meet or surpass annual sales targets for enterprise accounts.

• Manage comprehensive enterprise sales processes, encompassing prospecting, solution development, negotiation, and finalization.

• Identify and cultivate significant, strategic opportunities centered around Agentic AI, CCaaS, and digital customer experience transformation.

• Formulate and implement account strategies for intricate, multi-stakeholder global accounts.

• Establish and nurture robust relationships with C-level executives and senior leaders.

• Advocate for AI-driven automation, virtual agents, and customer experience transformation solutions that align with client business objectives.

• Collaborate with internal teams (pre-sales, product, delivery, partners) to guarantee solution compatibility and successful execution.

• Enhance existing accounts through upselling, cross-selling, and enterprise-wide agreements.

• Lead virtual global account teams to ensure synchronized execution.

• Stay informed about market trends in Agentic AI, GenAI, automation, and customer experience technologies.

⛳️ Requirements

• Over 12 years of enterprise software sales experience (required), showcasing a strong history of meeting sales quotas.

• Demonstrated success in selling Agentic AI, Generative AI, Conversational AI, and CCaaS solutions to large enterprises.

• A strong hunter mentality with the capability to acquire new clients and expand strategic accounts.

• Experience in managing large, complex deals worth millions of dollars.

• In-depth knowledge of customer experience transformation, automation, and SaaS platforms.

• Outstanding stakeholder management capabilities, particularly at the CXO and VP levels.

• Strong commercial insight and negotiation proficiency.

• Ability to function effectively within a matrixed global organization and lead cross-functional teams.

• Excellent communication, presentation, and storytelling abilities.

• High level of ownership, self-motivation, and comfort in a fast-paced environment.

🏝️ Benefits

• Opportunity to engage in next-generation AI initiatives (Agentic AI + GenAI).

• Exposure to large-scale enterprise transformations.

• Fast-paced, collaborative, and rapidly growing work environment.

• Strong opportunities for internal career advancement.

• NiCE-FLEX hybrid model allows for 2 days in the office and 3 days working remotely each week.