Account Executive

This is a fully remote position, open to applicants in California.

📋 Description

• Manage and expand a designated portfolio of clients for Intermedia’s hosted communication and cloud solutions, focusing on both customer retention and growth.

• Create and implement strategies for account development to discover, qualify, and secure upsell and cross-sell opportunities within current customers.

• Actively seek and secure new clients by utilizing outbound marketing campaigns, targeted outreach efforts, and partner referrals to grow Intermedia’s customer base.

• Interact with clients through various inbound and outbound channels, delivering consultative solutions tailored to their business requirements.

• Develop and present persuasive proposals and presentations to key decision-makers, highlighting the benefits of Intermedia’s platform.

• Conduct online demonstrations that showcase the features, services, and integrations of Intermedia’s offerings.

• Work collaboratively with internal teams to facilitate migrations, platform upgrades, and customized solution planning.

• Maintain an in-depth understanding of Intermedia’s complete product range to effectively position offerings and enhance customer satisfaction.

• Regularly meet or exceed sales targets by balancing efforts between customer retention and generating new revenue streams.

⛳️ Requirements

• A minimum of 2 years of experience in Channel Sales, inside sales, and/or account management, along with relevant educational qualifications.

• Proven success in one or more of the following areas: sales, partner-driven sales, and building executive relationships.

• A solid understanding of solution-oriented and value-based selling, ideally gained from experience in the enterprise business applications sector.

• Excellent oral and written communication skills are essential, as this role requires interaction with a diverse range of individuals daily.

• Strong collaborative skills are necessary to thrive in a highly matrixed work environment.

• Capable of working independently, prioritizing tasks, and performing under pressure to meet changing deadlines; adaptable to last-minute changes without losing composure.

• Customer and employee-focused, with a proven ability to multitask and work with minimal supervision.

• Proficiency in computer skills is required, including experience with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook, SharePoint, etc.), CRM systems, and other databases.

• Familiarity with UCaaS or similar technologies is preferred.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off