Account Executive

This is a fully remote position, open to applicants in Texas.

📋 Description

• The Account Executive is tasked with overseeing and nurturing the primary relationship with clients.

• Responsibilities include managing client relations, conducting analyses, and assessing the benefit plan.

• The role involves recommending strategies, ensuring high levels of service, and optimizing plan effectiveness.

• They play a key role in retaining business and identifying opportunities to upsell FBG products when suitable.

• Responding to client inquiries within a 24-hour timeframe is essential.

• The position requires creating and sustaining proactive interactions with clients, brokers, business partners, and vendors.

• Evaluating client needs and leading cross-functional teams to design, plan, configure, and implement products and services is part of the job.

• Assisting the leadership team in mentoring and guiding Account Managers and Account Management Associates is expected.

• Analyzing and assessing the performance of client plans while seeking opportunities to upsell and cross-sell FBG products and services is crucial.

• Building and maintaining a solid understanding of product/service delivery systems and infrastructure is necessary.

• Scheduling and leading client "delivery-centered meetings" to communicate progress is required.

⛳️ Requirements

• A Bachelor's degree or equivalent educational background along with related experience is needed.

• Five to ten years of experience in health plan and/or payroll-cycle benefit plan administration is required.

• A thorough knowledge and experience in the group health insurance sector for both fully-insured and self-funded plans, as well as healthcare reform, is essential.

• Experience in managing relationships with clients and brokers is necessary.

• The ability to independently manage multiple priorities simultaneously while meeting deadlines is crucial.

• A self-starter who can take initiative and work collaboratively with other staff members is preferred.

• Extensive experience and demonstrated proficiency in all MS Office applications, including Word, Excel, Access, and PowerPoint, is required.

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Professional development budget

• Home office setup allowance

• Global team events