Account Executive

This is a fully remote position, open to applicants in Arizona, +13 more states.

📋 Description

• Manage the daily client relationship for a designated portfolio of over 1000 subscriber accounts.

• Spearhead initiatives aimed at ensuring client satisfaction, retention, and renewal.

• Engage proactively with clients to anticipate their needs, provide timely updates, and offer actionable insights.

• Collaborate with Operations, Network Management, Analytics, Finance, Marketing, and Customer Service teams.

• Cultivate a comprehensive understanding of each client's strategic business goals.

• Identify, escalate, and address issues, ensuring they are resolved with ownership until completion.

• Serve as an advocate for client interests.

• Utilize data and analytics to provide valuable insights.

• Lead the creation and execution of strategies to enhance client engagement.

• Keep all client-related activities updated in Salesforce.

• Represent Brighton Health at client meetings and industry conferences.

⛳️ Requirements

• Bachelor’s degree in a relevant field.

• At least 5 years of experience in account management (with a focus on 1000+ subscriber accounts) or a similar area.

• Demonstrated success in client retention and relationship management.

• Exceptional communication, interpersonal, and problem-solving abilities.

• Strong organizational and time-management capabilities.

• Proficiency in Salesforce and the Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).

• Willingness to travel up to 20% of the time.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Professional development opportunities.

• Travel allowances.